Your Leadership Experience Isn#8217;t as Important as You Think It Is, Young Graduate

Your Leadership Experience Isn8217t as Important as You Think It Is, Young Graduate Your Leadership Experience Isn8217t as Important as You Think It Is, Young Graduate A friend called me recently with a question I was not expecting. He asked, Why is it that all the resumes I get from recent college graduates are packed with their leadership experience? I dont care about that. I want to know what they can really do for my company, work-wise. What are their skills?To give a little context, my friend is a hiring manager who employs engineers. He would never hire someone right out of college to manage other employees at his company. Hes looking for entry-level workers. Hes searching for engineers. After a new hire proves themselves, they might be promoted to management in a few years, but not right away.Recent Grads Emphasize Leadership Experience Too MuchWhat my friend is seeing doesnt just showup on a couple of resumes here or there. Its a consistent theme hes noticed across resumes fromall recent graduates. And apparently, other hiring managers are seeing the same trend.For example, if acandidatetook a manufacturing course, they might state that they were the team captain of their work group, rather than what they manufactured. The hiring manager wants to know what tangible engineering skills they gained, rather than who they led.It seems there may be a disconnect betweenthe expectations of some recent graduates and the expectations of hiring managers. Some young professionals believe they will be in management roles immediately upon graduating. Although some people begin managing sooner than others, it rarely happens right away. Its not clear exactly where recent grads flawed expectations are coming from, whether theyre learning them in college or somewhere else.Showcase All Your Skills elend Just Your Leadership ExperienceDont get me wrong. Leadership skills are important. Young professionals should continue to step up and volunteer when opportunities becom e available. Leadershipexperience helps you buildwork skills, and it is a nice addition to your resume.But, when it comes to finding a job, a young professional shouldnt assume theyll be a manager right away.Onyour resume, its a good idea tohighlight your leadership experience, but you also need to showcase your nitty-gritty skills. As an entry-level worker, what do you have to offer? List specific computer programs you know, or other industry-specific skills youve learned. If you talk about a project you worked on, talk about what you accomplished and what you learned.If youre still in school, try to get an internship or two. Even if its unpaid, a real corporate or nonprofit internship can make all the difference when it comes to landinga full-time job. Dont assume that a job as a restaurant server will make sense to your post-graduate corporate employer. Pursue opportunities that will enhance your future career. Even if those opportunities are low-paying (or no-paying) right now,t hey can lead to a more impressive resume and possibly a better job later on down the line.Unfortunately, a college degree alone doesnt guarantee you a full-time job. At many places, its little more than a minimum requirement. Its what you do with the degree, before and after graduation, that matters. Be willing to roll up your sleeves andget real-world experience. Hiring managers will respect you that much more.A version of this article originally appeared on The Memphis Daily News.

Legal Technologies Professionals Need to Know About

Legal Technologies Professionals Need to Know AboutLegal Technologies Professionals Need to Know AboutNew legal technologies have radically transformed law firms in recent years. At the same time tech has improved the services firms can offer their clients, it has also had an effect on the skills your legal professionals need - and will need.In particular, weve seen increased demand for clerks and paralegals with experience working with electronically discoverable material. Robert Halfs new report, Jobs and AI Anxiety, explores the impact of digital change in the legal field, finding that technology is spurring the use of project teams assembled for eDiscovery and litigation support initiatives.As voreingestellt practices and procedures within the field evolve, legal professionals are more dependent than ever on technology. To succeed, legal organizations need proactive managing attorneys, paralegals and legal administrators who are aware of the opportunities and challenges presente d by technology.Make sure youre prepared to lead your team into the future by understanding and knowing how to leverage the following five legal technologies1. Cloud-based servicesMost people have at least heard of the cloud or cloud computing, which refers to digital services delivered primarily over the internet instead of running on a local network, such as legal practice management systems like Clio and Rocket Matter.Cloud technology solves several problems for legal managers and their firms. One is the issue of costly in-house data storage, including information that must be retained due to legal holds. Cloud storage providers offer secure, scalable solutions at a reasonable cost. Additionally, these applications make it easier for you and your teams to collaborate remotely.2. CybersecurityFifty-nine percent of chief legal officers and general counsel polled in the Legal Future Law Office 2020 report said data breaches were a top concern, with 22 percent reporting having a brea ch in the past two years. Cybersecurity threats are continually evolving, requiring adaptable and up-to-date security procedures. This means legal administrators need to keep cybersecurity in mind at all times, regardless of how small a transition to a new process may seem. The fruchtwein vulnerable part of any IT system is the user. Be certain your staff follow a strict security protocol, from selecting strong passwords to ensuring the physical security of their devices.START HIRING NOW3. AnalyticsAnalytics - or the science of finding patterns in data - is key in an age when legal professionals have access to massive stores of knowledge and statistics. Firms now regularly rely on legal technologies like Westlaw Edge and Lexis Analytics to examine data such as a judges record or the profile of opposing counsel. This makes it possible to form a data-driven litigation strategy by identifying the approach with the highest probability of success.You may want to consider cultivating an in-house analytics team or engaging outside experts to help you verstndigung im strafverfahren with the ever-growing quantities of data related to each case.4. Internet of Things (IoT)The IoT refers to the growing network of smart devices all around us that talk to each other and interact without the need for human involvement. They range from wearables and webcams to industrial monitoring equipment, which produces data lakes - a vast amount of raw data that is stored until needed.Because much of this information may constitute EDI during eDiscovery, your firm will need the ability to retain and process it. This is where leaders will find that an analytics capacity is essential, as its impossible to deal with this quantity of data using traditional techniques. Legal administrators will also benefit from having a general understanding of how the IoT works so you can instruct teams on where to look for relevant data.5. Artificial intelligence (AI)Although AI is already making waves in legal organizations, the technology is still in the early stages of development. Natural language processing is a branch of AI that focuses on turning unstructured data - such as piles of handwritten documents - into structured formats that can be stored electronically and analyzed. Likewise, machine learning, an application of AI, can take data and learn from it without human intervention. Contract review, for example, is an area where machine learning is widely used to automate jobs previously performed by legal teams.Stay abreast of legal technologiesIn the coming years, the pace of technology-related change is only going to accelerate. If you are a managing partner, paralegal or legal administrator, you should keep up with emerging trends in all of these technologies so you can identify ways to incorporate them into the firms operations and train others on your teams. When implemented properly, advances in legal technologies can help you improve the services you offer clien ts while lowering costs.

Author James Patterson on Bouncing Back in Your Career - The Muse

Author James Patterson on Bouncing Back in Your Career - The MuseAuthor James Patterson on Bouncing Back in Your CareerThe theme of James Pattersons commencement speech at the University of Florida was stories. Which is quite fitting for the bestselling author, who has sold millions of adult and childrens novels- including the famous Alex Cross series- and donated millions more to schools and the military under the belief that there exists no one who doesnt like to read, only people who havent found the right book.And we can certainly learn a lot from the stories he had to tell on Saturday, May 4 to UFs graduating class of 2019.When I was 25, I wrote my first novel, a mystery called The Thomas Berryman Number, he shared. It was turned down by 31 publishers. It then won an Edgar as the best first mystery novel of the year.Patterson joked that he keeps a list of all the editors who turned him down in his twenties (much like a failure resume), emphasizing that sooner or later though we all have to verstndigung im strafverfahren with rejection, and you just have to keep moving forward.He went on to tell another story to his audience. Imagine life as a game in which youre juggling five balls in the air, he says. And you could name the balls- work, family, health, friends, spirit- and somehow youre keeping all of those balls in the air. And hopefully you come to understand- this is a hard one- that work is a rubber ball. If you drop it, believe it or not it will bounce back. But the other four balls- family, health, friends, spirit- are made of glass. If you drop one of these, they will be scuffed, marked, nicked, damaged, maybe even shattered. They will never be the same. And once you understand that, maybe, just maybe, you strive for more balance in your lives. (You may have heard this metaphor before- from Coca-Colas former CEO Brian Dyson.)Whether youre a recent graduate or decades into your work life, considering your career in this light really puts it into per spective. Rejection and failure are a part of the process. You can get rejected from your dream job, you can fail at a project, and if youre Patterson you can even be turned down more than 30 times for trying to do what you love. But no matter how bad things get you always have the chance to abflug anew- whether you want to change careers later in life, quit your job without a backup plan, or pursue your passion project full time.The other half of the coin, of course, is that other things in life- your family, your friends, your health- are more precious. Your career can recover from even the worst kinds of twists and turns, but when you neglect those other balls, the damage tends to be more serious.Work-life balance isnt easy, and it gets trickier as your career progresses and your life becomes more complicated. But its never too late to adjust (Im talking to those of you who are much further out than this years graduating class). Yes, the balls youre juggling get banged up, but th ey also heal with care. When you dust them off, polish them up, and give them a bit of love and attention, youd be surprised how much happier you are- and maybe how much less you drop the rubber ball.

7 Job Interview Mistakes to Avoid

7 Job Interview Mistakes to Avoid7 Job Interview Mistakes to Avoid22Congratulations Youve been asked to interview for the job. Youve followed directions, made a great first impression, and the company is interested in seeing if you are as good a fit for the position as they think you are. Lets be clear about something- they do think you are a good fit. There isnt an employer out there that has the time to interview candidates that havent been up to snuff. The flip side of this is that the competition can be fierce at this stage and it wont take much to take yourself out of the running.Here are seven job interview mistakes to avoidDont be late.Know the route for getting to your interview and how long it will take. Dont forget to factor in parking and getting to the actual office you are meeting at. Allow extra time in case something unforeseen happens to cause a delay. Finally, make aya you have a good phone number for the interviewer handy in case something completely out of your con trol occurs.Dont dress inappropriately.Its elend a night out with your friends, its a job interview. Be sure your clothes are professional, clean, and neat. Plan your outfit in advance- dont cause unnecessary stress by waiting to pull that suit out of the closet only to find a missing button or a stain you forgot about. Always have a plan B, just in case. Knowing what to wear on a job interview shows a professional commitment to your career.Dont wait to be on.Assume that the interview is starting the moment you hit the door of the building. Be professional and polite. Treat everyone you encounter with respect and a smile. You never know who is around and watching.Dont bring distractions.Resist the urge to bring in a bottle of water or a cup of coffee. The last thing you need is the risk of a spill, not to mention anything that takes your attention away from the conversation. And please, for the love of all that is a good job, silence your cell phone. Speaking of your phone, the dist raction issue is a particularly important consideration for acing a phone interview. Be sure all background noise is turned off and that you are in a space where you can completely focus.Dont talk too much (or too little).I know. This seems like a no-win, but really its simple. Answer the questions you are asked fully, but be careful to not repeat yourself or go on and on. One of the risks of talking too much is that you will say something you didnt intend to say. That being said, it is just as important to not be too brief in your responses. This will be perceived as a lack of interest or enthusiasm for the job.Dont be negative.Was the commute to the interview brutal? Did it feel like the world was working against you this morning? Keep it to yourself. Even joking about how bad your day is going is not a good way to start an interview. On that same note, dont badmouth previous jobs, bosses, or coworkers. Regardless of how much truth there might be in your complaints, it will not im press the interviewer.Dont be unprepared.Research the company and be prepared to talk about it and ask questions. Know your resume and come armed with specific examples that show you possess the skills that are on it. Come to the interview knowing your career goals and be able to discuss your plan. When you are truly prepared to talk to an employer about the company, the job, and the fact that you are a great fit for the role, it helps an interviewer feel confident about making an offer.Most of these tips basically come down to taking the interview seriously and putting in the effort to execute it successfully. Be on the lookout for resources that will help improve your interview skills.Be professional and meaningful in each step of the process and you are sure to land a great jobReaders, have you ever left a job interview feeling like you made a mistake? Share your job interview mistakes in the comments below

Close the Deal With Our Sales Associate Retail Resume Template for Word

Close the Deal With Our Sales Associate Retail Resume Template for WordClose the Deal With Our Sales Associate Retail Resume Template for WordIntroductionFantastic job opportunities do not come around often, so when they do, you need to be prepared to seize them. When your resume is in excellent shape, you are more likely to catch the attention of employers and get the position you want. Looking at sample resumes from your industry, such as our sales associate retail resume template for Word listed below, can help you choose the optimal formatting and writing styles for your own resume. Keep reading for more information about crafting an outstanding summary statement and skills, work history, and education sections.Sales Associate Retail Resume Template for Word Ronald SmithOakland, CA 11111E rsmithemail.com P 555 Retail sales associate with over 10 years experience in various trade settings Close majority of sales while keeping customers satisfied Strong persuasion and communicatio n skillsPerfect Your Skills SectionYour skills section is your opportunity to highlight your areas of expertise, especially those that are specific to your industry. To really make your resume shine, look to the job description for guidance. Include skills on your resume exactly as they are written in the job description. Making use of these keywords will help you make it through any applicant filtering software your recruiters may be using.Remember, even if you have a lot of marketable skills, it is best only to include those that are relevant to the position at hand. You can study our sales associate retail resume template for Word for more ideas about formatting and arranging this section.If applicable, you may want to include some of these soughtAmerican Gem Society- Certified Sales Associate 2014California Community College- Associate of Arts in Early Childhood Education 2013

The Dos and Donts of Icu Nursing Resume

The Dos and Donts of Icu Nursing Resume The Key to Successful Icu Nursing Resume At length, you may use the nursing resumes at any moment in your career. Think of bls nursing as a tool, which you may strategically produces to have the ability to target a specific work and to get the middle of the organization. If you are considering pursuing a career in the nursing field, nows a good time to get started. You might be thinking, There are lots of jobs in my area. If You Read Nothing Else Today, Read This Report on Icu Nursing Resume Short-term positions arent viewed negatively. Our nursing job category has a lot of positions listed with an assortment of flexible work choices. Since working in an intensive care unit isnt your typical nursing job, youll have to make certain that you supply information thats relevant and helpful to the employer. You may use the nursing resume template to compose yours since it has a comprehensive curriculum vitae and a cover letter. Although theres a huge demand for nurses its still quite competitive to acquire a great position. Anonymous Constant attention by a great nurse might be equally as vital as a big verarbeitungsschritt by a surgeon. So you will need to portray your nursing skills, especially in an emergency room. An ER nurse whos in good physical condition is less inclined to undergo a work-related injury or maybe to become exhausted by the close of the shift. To be a nurse practitioner, you have to first make a bachelors degree and become licensed as an RN. Use the graduate nurse resume thats offered in PDF format to design your physicians resumes. Registered nurses have to be licensed. Professional nurses also oversee the job of nursing assistants in numerous settings. Employers use Nursing Network daily to look for the ideal candidate. If you are searching for work as a traveling healthcare professional, MedPro Healthcare Staffing can help you to find what you are seeking with top-notch personalize d support. You should develop into an RN before you think about specializing in Critical Care. Being an OR nurse includes lots of responsibility. At-home nursing jobs are somewhat more prevalent than ever in the health care industry. Furthermore, you can look for nursing student jobs on Monster. A superb sample can demonstrate the way to format your resume and the sort of information which ought to be included. It is vital to make sure the resume you will create is perfect and offer full details for what employer is searching for. Likewise, in your professional summary you may use words like concern and care to spell out your background. Many times, totally free resumes end with a list of referees who might be called upon in reservierung to offer some information about you. You ought to be mentally flexible since if you own a patient thats non-compliant or a doctor who is having a poor day, you must have alternative strategies to address problems and make everyone happy, st ates Michelle Katz, LPN, MSN. Nurses have to be able to assess a situation and make crucial decisions immediately. Critical care isnt a job which should be taken lightly or done only for the financial reward. Ambulatory care today is very different from what it was only 10 decades ago. While nurses arent typically accountable for diagnosis, the health care provider may not be present when the change happens, or any time the patient shares the info. An ER nurse should comprehend the fundamental fundamentals of excellent customer assistance, but in addition have to be in a position to stand her ground with an aggressive patient or relative. A PACU nurse is to blame for knowing advanced cardiac life support and should have the ability to understand what things to do if a patient has cardiac problems. She is also responsible for rousing a patient from anesthesia after the patient has been admitted into the PACU. Hiring managers will need to learn your exact abilities and abili ties. Nursing is somewhat of a special field, as securing that job will be dependent on your soft abilities and personality along with your experience. Needless to say, each job will call for various abilities and experiences, so make certain you read the job description with care and concentrate on the skills listed by the employer. How to manage your skills There are lots of methods to manage the skills section on your resume, and you are able to read our full skills section writing guide here. Time management skills are essential for all sorts of health staff, but particularly for nurses. While resume formats can change among industries and individuals, there are a few features that are constant. Make certain you have a minumum of one case of a time you demonstrated every one of the top five skills listed here. Whats more, it is also going to help you better understand your prospective job environmentwhich is very helpful and something only the very best travel nurse resum e examples do. You may also opt to design high-quality resumes for business purposes. Okay, now you know just how to locate the available positions you will need to begin thinking about HOW to land the interview. APRN positions call for a masters degree, and several have a doctoral level.

How and Why You Need to Check Professional References - Spark Hire

How and Why You Need to Check Professional References - Spark HireIn order to keep turnover rates low and ensure that each hiring decision you make is a wise one, its necessary to check professional references. Doing so helps you to get a more three-dimensional look at this kompetenzprofil employee. Youll have a better understanding about what they could bring to your office, and may also become aware of any challenges that you may face should you choose to make them an offer. Here are a few strategies to use as you check professional referencesSkip over personal references entirelyIt should be a requirement that all references come from someone who has employed this individual in the past. If this person is new to the workforce and hasnt had direct experience yet, talk to someone who worked with them in a volunteer setting or during an internship. Its almost impossible to get valuable and objective feedback from a persons family, friends, and even acquaintances, so skip these refere nces.Talk to someone who has worked with the individual on a day-to-day basisWhen youre calling for references, you want to talk with someone who has worked closely with this person on a day-to-day basis. This will give you a more accurate picture about how your potential hire solves problems, interacts with others, and stays focused throughout the week. Dont be afraid to ask exactly how closely this person interacted with your potential employee either. All of this information can help to shape your perspective.Listen for non-verbal cuesSometimes its what the person on the other end of the line doesnt say that tells you everything you need to know. As youre discussing the candidate you have in mind, listen for any strange pauses, shifts in tone of voice, or other non-verbal cues. These subtle signs may indicate dissatisfaction with the former employees performance or other issues, even if the person doesnt come right out and express these sentiments.A discussion with someone who ha s seen a potential employee at work can help shed some light on whether this individual would truly be a good fit for your office. Even if youre trying to move the hiring process along, its important to take time to call professional references before making a decision.Image Melpomene/BigStock.com

Must-Read Legal Websites for Attorneys

Must-Read Legal Websites for AttorneysMust-Read Legal Websites for AttorneysBeing an attorney doesnt mean should be stuck reading briefs and journal articles each and every day. There are so many great online publications and blogs that have so much rich content that range from timely law topics to career tips, to the common struggles of a lawyer. Not only can these websites provide great resources, but also the articles can often help you feel more rejuvenated and enthusiastic about the law. Here Are Seven Websites We Recommend You Bookmark Above the LawThis website publishes new content on a daily (even hourly basis). Article topics tend to focus on the following areas BigLaw, small law firms, legal technology, legal marketing, in-house counsel, law school, and government issues. You can always count on Above the Law to offer a thoughtful (and sometimes even humorous) look at current events. For example, there has not been a shortage of articles about the recent Supreme Court d ecisions. Above the Law also has a great Career Center on the website, which includes job postings from throughout the country and advice for job seekers. JD SupraThis website syndicates content from publications to blogs on a multitude of law and geschftlicher umgang topics. JD Supra readers include in-house counsel, business leaders, reporters, and editors.The ability to search the site by topic area is very helpful, especially if you are researching a specific field such as same-sex marriage or patents. The Trending feature at the top of the website lets you read the most popular and topical articles being circulated and read.ABA JournalPerhaps the standard for lawyers and legal professionals, ABA Journal includes articles and blog posts about current issues and the latest in legal news. If reading articles and blog posts dont always fit into your daily schedule, check out the ABA Journal podcasts that are interesting and can be listened to on the go. A recent podcast featured th e topic of how lawyers can maximize relaxation while on vacation. Findlaw.comThis legal website provides job listings for a wide range of legal professionals. It also maintains a comprehensive set of legal resources for law students and legal professionals including case law and legal news.Trebuchet LegalThis site focuses on what happens after you attend law school and pass the bar exam. Created by the founders of The Girls Guide to Law School, Law School Toolbox and Bar Exam Toolbox, Trebuchet provides career-related advice to law students and attorneys. Articles range from how to start your own virtual law office to marketing yourself as an attorney. LawJobs.comIf youre on the search for a new job or legal career, youll want to bookmark this site. LawJobs.com lists legal job openings, classifieds and nationwide ads for lawyers, paralegals, and legal support staff. The Career Center includes career profiles, salary information, and career advice. Its a great resource if youre in th e market for changing jobs or careers.JD Careers Out ThereIf you just finished law school and still arent sure what type of legal career you want, this is the website for you. Founder Marc Luber has two goals with his site to help you find a career youll love, and help you be successful at that career. Be sure to check out Marcs video interviews in which he talks about what you can do with a law degree and how to break in and find a job.

7 Reasons to Look for a Job While You Love the One You Have

7 Reasons to Look for a Job While You Love the One You Have7 Reasons to Look for a Job While You Love the One You HaveMost people wait until theyre miserable, desperate, or unemployed to departure looking for a new job. But as it turns out, it might be smart to look for a job while youre in a position you love. That might sound odd, but there are a few good reasons for doing this.Heres why you might want to look for a job, while you still love the one you have1. You can be more objective and have higher standards.When youre desperate for a new job because the one you have is terrible, any ol gig can start to look good. Once you start feeling slightly desperate, jobs that dont match your criteria (e.g., they dont offer work flexibility or arent in your intended career field) might not matter so much now- but will later on. Having a job that you already love allows you to job search more objectively- and more importantly, more selectively- to find a position that will truly be a fit fo r you.2. You can look more leisurely. Lets say that you have a huge fight with your boss and in a moment of bravado/stupidity, you quit your job on the spot. Looking for another job that checks all the boxes can be tough, especially so if youre doing it under duress. Being able to take your time to look for a job, picking and choosing which jobs to apply for at ease, can not only strengthen your own job searching skills for when the time comes to actually look for a new position.3. You can get a sense of what types of jobs are really out there. Time truly flies, and a job that you thought you would only be in for a year can suddenly become two or three years. Looking for a job while you love the one you have can give you some insight into the current job market and help you assess what types of jobs are out there. You can also learn what potential new skills, education, and experience employers and recruiters are looking for right now. That way, youll be prepared if and when you do decide to search for a job.4. You can negotiate better. Salary can sometimes be a sticking point when it comes to accepting or turning down a job. While you can use a salary calculator to estimate how much employers are paying for jobs in your field, nothing beats real-life experience in finding out what your exact set of skills and experience means to a potential employer, in dollars and cents. Being employed can help you to negotiate salary better since youll already know what other employers are paying- and more importantly, youll know your own worth. Since youre employed, you have nothing to lose by asking for a higher salary or better benefits- and if a potential employer knows that youre exploring new opportunities, he might make offer you a better deal to get you to leave your current job.5. You can improve your interviewing/job search skills. Job searching can take some finesse, and if youve been out of the job market for a while, your own job search skills or interviewing s kills might be a little rusty. Starting a job search (even if you love the job you have right now) can oil out the kinks you might initially experience and also help you to polish your interviewing skills as you meet with various employers.6. You can boost your network. In todays job market, its never a bad thing to know a lot of people. Having a rich, robust network can help you connect with people who might be able to give you some solid job leads. You never know when you might need to reach out to a contact for help in looking for a real job.7. You can be better prepared for the future. Sure, you love the job you currently have. But what if the company suddenly downsizes- and you lose your position? Thats where doing some pre-job searching can put you ahead of the competition. You might have already done some interviews and established new connections that could lead you to a real job interview- and a real job offer sooner rather than later.Start Looking for a New Job

Want a Readable Resume Summary Opt for a Bullet List

Want a Readable Resume Summary Opt for a Bullet ListResume Summary Option Use BulletsWant a Readable Resume Summary Opt for a Bullet ListWriting can be a difficult task. Take it from someone who has been doing it professionally for most of his career. When youre writing your resume, trying to summarize what you have to offer an employer can be more than difficult. But the Summary section of your resume, a paragraph that goes right below your name and contact information and addresses your top qualifications for the job, is where most hiring managers decide whether to read the rest of the resume.If you have a hard time assembling a strong, coherent paragraph for a Summary, heres a tip Forget the paragraph and use bullet points.Since a bullet list is usually easier to read than a dense flgel of text, a time-pressed hiring manager will probably appreciate it.For example, lets say youre a customer service manager looking for a similar position. Heres a summary in paragraph formSUMMARY OF QUALIFICATIONSExperienced, award-winning customer service manager and leader with track record of success over the last 10 years in retail and online environments. Strong skills in analyzing and solving problems led to 25% jump in customer satisfaction over one year in current role, which helped boost market share 5%. Clear communication of changes in product and service offerings to associates resulted in 10% sales increase in a highly competitive year. Strong advocate of training and professional development programs for new and experienced customer service associates.Now lets break that up into bulletsSUMMARY OF QUALIFICATIONSExperienced customer service manager and leader with 10-year record of success.Strong analytical and problem-solving skills led to 25% jump in customer satisfaction and 5% boost in market share over one year.Clear communication to associates of changes in product and service offerings resulted in 10% sales increase in a highly competitive year.Received comp any and industry leadership awards for developing successful training program for new customer service associates.The bullet-form summary is bedrngnis only a bit shorter than the paragraph form, it gives the reader a break by showcasing your value in easily digestible bite-sized pieces. Meanwhile, the last bullet point reveals something more specific about your success in developing training programs compared with the last sentence in the paragraph.In todays tougher-than-tough job market, you need to be able to market yourself to land a job interview, and eventually, a job offer. If you have delivered strong, tangible results for your current and previous employers that can help you land the job, you may be comfortable in writing a paragraph for your Summary, but consider using bullets. Remember Writing is one thing, getting someone to read your writing is another.